TETAC Seminar November 4, 2017

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Last week I was in Myrtle Beach at the Carolina Turf Grass Show in the TSP Booth. TETAC asked all of the grinder manufacturers to make a presentation on their grinders. You can go to the video here. Many thanks to the folks at TSP and TETAC for their hospitality.

Too Careful November 4, 2017

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About six months ago, I got caught by a phishing scam. I received an official looking email from Apple that said there was a problem with my account. I clicked on the link and logged in with my password. Once logged in, it asked me for my account information. When I got to the field asking for my social security number, I looked at the URL and realized I had been scammed. I immediately changed my account password and reported the scam to Apple. Fortunately for me, the scammer only had a good password for a few minutes before I was able to change it.

Yesterday, I got a message on my computer saying a new phone had access to my account. That sometimes happens when my wife switches between her account and mine so I did not think anything of it. This morning, when I tried to use my phone, it asked for my Apple password. It did not recognize any of the passwords I remembered. I had already packed up my home computer for the Carolina show, so I rushed to work to see if I could find the correct password. Nothing worked so I changed it again. Once logged in, I saw that a device that I did not recognize had access to my account. The web site gave me the option of talking to someone at Apple if I had a problem so I submitted my phone number. It said they would call me within two minutes. Thirty seconds later, I got the call. An automated voice asked me to press 1 if I was ready for the call or 2 if I wanted to reschedule. I pressed 1 and the voice continued by asking me what kind of music I wanted to listen to while I waited: rock, classical or…then a real person came on the line. I explained what had happened and that I had changed my password. He reassured me that if I had been able to change my password, that I would be okay. He verified my account and checked for any breaches. He recommended that I use Two-Factor Authentication for my account and then walked me through the set up. This validates a device by sending me a 6 digit code that I have to enter in for that device. I presume that whenever I log in with my password, it also uses the device serial number to make sure that I am using a trusted device. I had known about Two-Factor Authentication but had been too lazy to implement it. Turns out it was a lot less hassle than I thought and certainly a lot less hassle than trying to cancel credit cards.

A real shout out to Apple for their extraordinary customer service. He was very patient and reassuring. I love using the fingerprint ID on my iPhone for added security. I just ordered an iPhone X for Karl with facial ID. I will let you know how that works. Lesson learned: You can’t be too careful with internet security.Turns out the unrecognized iPhone was Larry's.

Turf Equipment Technicians Association of the Carolinas November 4, 2017

I will be attending the Carolina Turf Grass Show in a couple of weeks and will be making a short presentation to the members of TETAC. TETAC is one of the oldest and most active technicians association and was one of the inspirations for IGCEMA (International Golf Course Equipment Association) which is now part of GCSAA. These organizations are key to elevating the professionalism of an ever increasingly complex job. I am proud to support these organizations any way I can. The video above is a short exert from my presentation.

I Like New Cars Too October 30, 2017

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What do you do when you are in Bowling Green Kentucky and have a free afternoon? You go to the Fruit of the Loom Factory Store and buy cheap underwear. Well, you might also go to the National Corvette Museum. It was interesting to see the evolution of the design and engineering of the Corvette.

 

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They also had prototypes and race cars but standing on top of a sink hole with five of its unrecoverable cars was a little worrisome. I really wanted to go on a tour of the factory but did not have time to do both. As it turns out, they shut down the tours about six months ago and they won’t return for another year. It looks like the rumors that the Corvette will become mid engine are true.

 

I Like Old Cars October 21, 2017

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I am passionate about my family and my grinders but I do have a couple of other interests. I like to cook and I like old cars. We just got back from the Lakeland Auto Show and Lake Mirror Concours with around 800 cars on display including over 100 cars being judged at the Concours. That included the $20 million car above.

“A 1939 Alfa Romeo 2900B Lungo Spider. The BC 2900 was not a mere sports car, but the most advanced, modern and compelling sports car that money could buy in the 1930s. This Alfa is one of only seven long-chassis Touring Spiders produced. It has a history of amateur racing during the 1950s in Brazil. The car debuted at the 1999 Pebble Beach Concours d’Elegance, where it was awarded the Gwenn Graham Trophy for Most Elegant Convertible. More recently, it won Best in Show at the 2017 Amelia Island Concours d’Elegance. It has a180 bhp, 2905 cc DOHC inline eight-cylinder engine with dual overhead cams and dual Roots-type superchargers, four-speed manual transmission, double-wishbone independent front suspension with coil springs over dampers, swing axle rear suspension with radius arms, transverse semi-elliptical leaf spring, and hydraulic friction dampers, and four-wheel hydraulic drum brakes.” It was one of the sweetest sounding engines I have ever heard.

 

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The were cars there from an unrestored Model T one ton truck to a heavily customized 2017 Camaro. One I particularly liked was this Lincoln though, I can’t figure out why a car that is the same age as me looks so much better than I do.

 

Ultimatum October 14, 2017

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A few weeks ago I was at a customer’s shop. He had just purchased a set of our grinders. He had used them before at other places he had worked. As we chatted, he describe the process of getting the grinder purchase approved. His superintendent wanted him to buy a competitor’s grinders. They were buying a big package and the dealer was giving him a great price. Now my reaction would have been to explain to the superintendent that they were not comparing apples to apples and the conversation would have gone something like this:

Me: “The SIP grinders are faster.”
Super: “The dealer says his grinders are faster.”
Me: “But the SIP grinders are much more precise.”
Super: “The dealer says his grinders are just as precise.”
Me: “But the SIP grinders do relief grinding.”
Super: “The dealer says we can get a kit for doing relief grinding."
Me: “But I like the SIP better.”
Super: “Too bad, the others are cheaper. We are getting them.”

So why did they end up buying our grinders? Instead of arguing the facts with his superintendent, he made a simple statement:

“Let me know if that is what you are going to do so I can start looking for another job.”

Now I am not telling you to threaten your boss if he doesn’t buy SIP…well yes maybe I am. Just don’t blame me if it backfires.

Just to clarify. If you buy a base 7000 Peerless Reel Grinder and an Ideal 650 Bed Knife Grinder with the auto travel option, it would be significantly less money than the “cheaper” competitor’s grinders mentioned above, and it would still be better, faster, and more precise.

Driving back from this visit, I thought about how passionate this equipment manager was about our grinders. He was replacing a set of Foleys he had used for several years and he also had extensive experience with Bernhard grinders. I have met people who are passionate about Foley and those who are passionate about Bernhard. Obviously I know plenty of people who are passionate about SIP. I don’t really know anybody who loves Neary. What struck me about this revelation is that the people who are passionate about the competitors’ grinders have never used SIP while those who are passionate about SIP have used the competitors’.

Best Seller October 7, 2017

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I received this email the other day. The Turf Addict web site sells our Simplex branded products, including the RHOC line of gauges, as well as dozens of other products from other manufacturers. What is unique about this web site is that they use and endorse all of the products they sell. That means that they will only sell top quality products. Which, in my humble opinion, means that the RHOC is the best of the best. That feels good! Thank you.

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